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0D5WR00001xdzHF0AYOkta Classic EngineAdministrationAnswered2026-08-21T15:22:39.000Z2026-08-04T08:02:32.000Z2026-08-21T15:22:39.000Z

FerF.71645 (Customer) asked a question.

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Hello,

I apologize for writing off-topic, but I don't know where to find out.

We want to enable subscription. But we can't because OKTA makes a standard request about us. We have already responded in the form but nothing happens and no one contacts us.

Please tell me who to write to so that we can link the card and choose a subscription.

Regards.


  • Mihai N. (Okta, Inc.)

    Hi @FerF.71645 (Customer)​ , Thank you for reaching out to the Okta Community! 

     

    Unfortunately, this matter is outside of our purview.  

    Existing customers will need to contact their Okta Account Executive to discuss contracts and subscriptions.  

    Prospective customers need to get in touch with our colleagues from the Okta Sales team via the information provided on this contact page.  

     

     

    If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you. 

     

    Hope my answer helps! 

     

    --

    Help others in the community by liking or hitting Select as Best if this response helped you.

    Securing AI agents across your org? Join our upcoming Ask Me Anything on 8/5 about Okta for AI Agents. Ask our expert questions.

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    Selected as Best
  • Mihai N. (Okta, Inc.)

    Hi @FerF.71645 (Customer)​ , Thank you for reaching out to the Okta Community! 

     

    Unfortunately, this matter is outside of our purview.  

    Existing customers will need to contact their Okta Account Executive to discuss contracts and subscriptions.  

    Prospective customers need to get in touch with our colleagues from the Okta Sales team via the information provided on this contact page.  

     

     

    If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you. 

     

    Hope my answer helps! 

     

    --

    Help others in the community by liking or hitting Select as Best if this response helped you.

    Securing AI agents across your org? Join our upcoming Ask Me Anything on 8/5 about Okta for AI Agents. Ask our expert questions.

    Expand Post
    Selected as Best

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