TerryW.53740 (Customer) asked a question.
login issues a failure to load verifaction screen
i have had a verifiable fear that this system would do more harm then good to the login process at my job and a concern that my own person email and phone number would be required for profetional use. if im paying for the phone why do i have to use it for work? i do not want to have my email used as a verifaction tool for work related issues its a personal email. just tonight when i went to login i had a issue for 20 mins i could not login through regular means in okta system because the verifaction window would not load. in my opinion this extra verifaction steps of logging in to okta then verifying and having to use email to verify again who you are when accessing your work profile is a waiste of time and a invation of person privacy for a employer.
Updating this response for ease of access and reference:
End users attempting to log in may encounter an issue where the Okta verification screen fails to load. Additionally, users may have concerns regarding the requirement to use personal devices or email addresses for multifactor authentication (MFA). To resolve login issues and address authentication policy concerns, the user must contact the organization IT support desk.
Applies To
Solution
How does an end user resolve Okta verification screen load failures and address authentication policy concerns?
Okta provides the identity and access management platform, including single sign-on (SSO) and Okta Verify. However, the organization manages individual accounts, application access, and authentication policies at the tenant level. The user must contact the organization IT support or Help Desk to troubleshoot the verification screen load failure and discuss multifactor authentication (MFA) device requirements.
Summary
Contact the organization IT support desk to resolve Okta verification screen load failures and address multifactor authentication policy concerns.
Regards.
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