DerekH.13521 (Customer) asked a question.
I have requested access to the Okta trust center but the page immediately refreshes and states access is denied. I have followed the directions on the page which did not work and I did not see anything in the knowledge base regarding my issue. Any information or assistance is appreciated.
Hi @DerekH.13521 (Customer) , Thank you for reaching out to the Okta Community!
Please note that Okta Super Admin permissions are required to access the Trust Center.
If you are leveraging an account with the require permissions are still experiencing issues please open a support case or reach out to your Okta Account Executive or Customer Success Manager to report the matter. The should be able to coordinate with the internal team to resolve the issue.
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Thank you very much for the information. What is the process to receive super admin permissions for my account?
That is handled internally within your organization. Only another Super Admin can provide similar access.
Regards.
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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Hi @DerekH.13521 (Customer) , Thank you for reaching out to the Okta Community!
Please note that Okta Super Admin permissions are required to access the Trust Center.
If you are leveraging an account with the require permissions are still experiencing issues please open a support case or reach out to your Okta Account Executive or Customer Success Manager to report the matter. The should be able to coordinate with the internal team to resolve the issue.
If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you.
Hope my answer helps!
--
Help others in the community by liking or hitting Select as Best if this response helped you.
Collect them all. Learn a new skill and earn a new Okta Learning badge.
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