d4q2v (d4q2v) asked a question.
Can access to the Okta Help Center be restricted to certain administrators??
We are looking to restrict access to the Okta Help Center to certain admin types, is this possible? I can't find any information on this.
- User16594883467582706479 (Customer Support Online Experience)
Hi, @d4q2v (d4q2v)
Thank you for posting on our Community page!
Here is an FAQ article we wrote recently about the Community users and records:
Okta Admins are not able to deactivate users with the admin console who are self-registered Okta Community members (i.e. not tied to an Okta account, do not use Okta Customer credentials to login to the Okta Community). However, admins can request to deactivate a self registered Okta Community member by emailing community@okta.com.
Thank you for reaching out to our Community and have a great day!
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This question is closed.
Hi, @d4q2v (d4q2v)
Thank you for posting on our Community page!
Here is an FAQ article we wrote recently about the Community users and records:
https://support.okta.com/help/s/article/frequently-asked-questions-about-user-records-in-the-okta-customer-support-system
Okta Admins are not able to deactivate users with the admin console who are self-registered Okta Community members (i.e. not tied to an Okta account, do not use Okta Customer credentials to login to the Okta Community). However, admins can request to deactivate a self registered Okta Community member by emailing community@okta.com.
Thank you for reaching out to our Community and have a great day!
_____________________________________________________________________________
Ask Away: OIG Product Experts Answer Your Questions Thru Thur., Dec 14
_____________________________________________________________________________
Community members help others by clicking Like or Select as Best on responses. Try it today.
_____________________________________________________________________________