avshch (BCRC) asked a question.
We have integrated Google Chrome Enterprise with Okta Device Trust Connector as per the following:
Now we can see "Chrome_DTC" entries in Okta event log, but not for every user login. Question, does Okta store any of the tags received via DTC for a specific device end-point and so for how long?
Hello @avshch (BCRC) Thank you for posting on our Community page!
Yes, Okta does temporarily store (cache) the device signals and tags received via the Chrome Device Trust Connector (DTC).
Because Okta treats the Chrome DTC as an Endpoint Security/EDR integration, it handles the device context signals using its standard EDR caching mechanism.
Here is how long those tags are stored:
Why you don't see it for every login: Because these signals are cached, Okta does not need to re-fetch and evaluate the Chrome_DTC tags on every single authentication attempt. If a user logs into another application within that 8-hour window and their Okta session is still active, Okta will simply use the cached trust signals. The cache is updated—and a new
Chrome_DTC
entry will appear in your System Log—whenever the cache expires, the session times out, or a specific app sign-in policy forces a fresh signal evaluation.
You can find the official documentation for this behavior in the Endpoint Security Integrations guide under the "How endpoint security integrations work" section.
Here is the direct link to the documentation:
Endpoint security integrations | Okta Identity Engine
Thank you for reaching out to our Community and have a great day!
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@paul.stiniguta1.508386743840768E12 (Okta, Inc.) Is there any way to access temporarily store to see current cashed values?
Hello @avshch (BCRC) Not at this time. Okta does not provide a UI dashboard, an API endpoint, or any admin tool to directly query or view the real-time contents of that 8-hour EDR/Device Trust cache.
Thank you for reaching out to our Community and have a great day!
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@paul.stiniguta1.508386743840768E12 (Okta, Inc.) ok What is a Okta's recommended method to troubleshoot if there are any issues with DTC tag's? Thanks,
Hello @avshch (BCRC) Okta recomandation are specified in the documentation you linked from the System Log part.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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Hello @avshch (BCRC) Thank you for posting on our Community page!
Yes, Okta does temporarily store (cache) the device signals and tags received via the Chrome Device Trust Connector (DTC).
Because Okta treats the Chrome DTC as an Endpoint Security/EDR integration, it handles the device context signals using its standard EDR caching mechanism.
Here is how long those tags are stored:
Why you don't see it for every login: Because these signals are cached, Okta does not need to re-fetch and evaluate the Chrome_DTC tags on every single authentication attempt. If a user logs into another application within that 8-hour window and their Okta session is still active, Okta will simply use the cached trust signals. The cache is updated—and a new
Chrome_DTC
entry will appear in your System Log—whenever the cache expires, the session times out, or a specific app sign-in policy forces a fresh signal evaluation.
You can find the official documentation for this behavior in the Endpoint Security Integrations guide under the "How endpoint security integrations work" section.
Here is the direct link to the documentation:
Endpoint security integrations | Okta Identity Engine
Thank you for reaching out to our Community and have a great day!
--
Help others in the community by liking or hitting Select as Best if this response helped you.