Hello @Pratula.69048 (Customer)​ , thank you for contacting Okta Community.

I recommend that you open a Support ticket (Customer Support Account ID number required) so one of our engineers can analyze it and provide in-depth troubleshooting. You could also provide more details in a ticket that shouldn’t be given here, as this is a public space.

You could also look into Remediation. This article is a good starting point:

Understand remediation

Please note that opening a support ticket is a feature available only to paid accounts. If you do not have a paid account, but are interested in upgrading, you can contact our Sales team. 

Regards. 

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@Pratula.69048 (Customer)​  -- This should be possible.

The event: certification.campaign.close. occurs when the campaign closes out. This event is event-hook-eligible meaning Okta Event Hooks can be used to deliver this System Log event to Okta Workflows (API Endpoint).

You could then take the campaign ID from the received event and search the system Log for that campaign ID and certification.campaign.item.decide events which will include all of the items in the campaign and information about that resource. Here's an example:

 "displayMessage": "Access certification review decision: UNREVIEWED",

 "eventType": "certification.campaign.item.decide",

 "outcome": {

  "result": "SUCCESS",

  "reason": null

 "debugContext": {

  "debugData": {

   "campaignItemPrincipalId": "00u1hhDFSDFDFSg5d7",

   "campaignItemPrincipalName": "okta user23",

   "campaignId": "ici1dlw3fsdfdssaNN5d6",

   "campaignItemDecision": "UNREVIEWED",

   "campaignTemplateName": "eventLogTest",

   "campaignItemResourceName": "test-group-1",

   "campaignItemReviewerId": "00urg74DFDFD4H5d6",

   "campaignItemReviewerName": "tim laborn",

   "campaignItemRemediationStatus": "NONE",

   "campaignItemRemediation": "NO_ACTION",

   "campaignItemId": "icr1djfsdfde4yjJB25d6",

   "campaignItemResourceId": "00gfsd1gq70jGOfdsssd7",

   "campaignItemResourceStatus": "ACTIVE",

   "campaignTemplateId": "ici1dlw3zUDFDoCNN5d6",

   "campaignItemResourceType": "GROUP"

  }

You can then evaluate each of those payloads to determine if you want to take action against them or not.