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0D5WR000010y3vd0AAOkta Classic EngineAdministrationAnswered2025-12-02T16:26:21.000Z2025-11-26T14:27:17.000Z2025-12-02T16:26:20.000Z

AntonS.12233 (Customer) asked a question.

Your Okta Integrator free plan will be deactivated in 7 days

Received an email with the title of this post today, and I have questions that hopefully can be clarified here.

 

  • My company lists our OIN integration through this account, we went through the approval process earlier this year and finalized the listing in June 2025. I see our app listed on the OIN application page inside our account. Even though we have an app listed there this account can still be deactivated by Okta?
  • I last successfully signed into our Integrator Free plan on 11/13/2025 (and then did so again today).... is there some timeframe that this account must be signed into to not be triggered for account deactivation?

 

Thanks for any clarification you can provide, getting the email this morning stating the account is going to be deactivated does not make much sense to me at the moment.

 

Anton


  • User17157611498146715886 (Customer Support Online Community and Social Care)

    Hello @AntonS.12233 (Customer)​ , thank you for contacting Okta Community.

     

    If you have a published OIN app, please email our colleagues at developers@okta.com. Ensure to mention that you have an OIN app in the subject line of your email, as well as the app's name. In the body of the email, include the URL of your org, the email address of the Super Admin, and the message you received about the org's deactivation.

     

    Regards. 

    --

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  • User17157611498146715886 (Customer Support Online Community and Social Care)

    Hello @AntonS.12233 (Customer)​ , thank you for contacting Okta Community.

     

    If you have a published OIN app, please email our colleagues at developers@okta.com. Ensure to mention that you have an OIN app in the subject line of your email, as well as the app's name. In the body of the email, include the URL of your org, the email address of the Super Admin, and the message you received about the org's deactivation.

     

    Regards. 

    --

    Help others in the community by liking or hitting Select as Best if this response helped you.

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  • NalinD.85723 (Customer)

    Hello,

    Could someone explain why I keep on getting this email message from Okta Team, even if I sign in to the okta free integrator plan on a regular basis ?. Am i going to lose access in 7 days ?. Please see the message below:

    ---------------

     

    Your Okta Integrator free plan will be deactivated in 7 days

    Hi Nalin,

    If you want to continue using your Okta free integrator plan, please sign in. If you don't sign in within the next 7 days, your plan may be deactivated.Sign In

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Your Okta Integrator free plan will be deactivated in 7 days