PragadishwaranR.99369 (Customer) asked a question.
SAML 2.0 SSO from Okta to Salesforce Community – Only Portal Attributes Sent
Hi everyone,
I’m new to Okta and have set up Salesforce integration for SSO using SAML 2.0 for a Customer Community. The login works successfully.
The issue is that Okta only sends the following three attributes:
- portal_id
- organization_id
- siteURL
Even basic attributes like Email and Name are not sent. I’ve configured the additional attributes in Okta, but they don’t appear in Salesforce.
Is there a special configuration required for sending standard or custom attributes from Okta to Salesforce Community / Portal users? Has anyone faced this behavior before?
Thanks in advance for any help!
Hi @PragadishwaranR.99369 (Customer) , Thank you for reaching out to the Okta Community!
You might need to leverage the dedicated "Salesforce Customer Portal" app form the Okta Integration Network App catalog.
During its configuration, you will have the option of configuring additional attributes under step 2 - Sign-on Options.
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