
DilipG.90419 (Virgin Media O2) asked a question.
SOX asking to evidence that service account with ADMIN privileges are none interactive login and if the owners of the service account are login interactively

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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
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These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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Hello @DilipG.90419 (Virgin Media O2) Thank you for posting on our Community page!
You can check the System log for the Service Account and see if there are any login with the that account. You can open the user account for that Service account and go to logs. From there you can review and see if there are any login with that user account.
Please note that the log only go back 3 months.
Thank you for reaching out to our Community and have a great day!
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would you happen to know the exact event for login and the event when API is used back of the service linked to the service account.
also is there a improvement in Okta to identify a service account via some attribute and also in the future see if the account can be locked down for interactive login = $false somewhere, which we can use as evidence.
if robotic account (service account) we would not create them as noninteractive login accounts. we need to then be able to evidence these somehow in our auditing.
thank you for your support, hope you can direct my queriy o the appropriate people.
Kindest Regards
Dilip Ganeshacumar
Technical Security Specialist – CIO
Pronouns: He / Him
Factory Lane, Blue Riband Estate, Croydon, Surrey, CR9 3RA, UK
M +44 7411 2424 84
Desk Phone : +443330007665
[cid:image001.png@01DC53B0.A6BE2160]
Planned Time Out 2025
Hello @DilipG.90419 (Virgin Media O2) I would recommend opening a Support ticket, then continuing the discussion with the assigned Technical Support Engineers. They'll be able to access additional tools and resources to help you get to the bottom of it.
Thank you for reaching out to our Community and have a great day!
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