py2cd (py2cd) asked a question.
We are looking to roll out Access Requests and have turned on the "request on behalf of" feature. When we look at users in the request on behalf of option, we see service accounts listed. Is there any way to remove them and make them not show up in the request on behalf of drop down? If so, how do we accomplish this?
Hello @py2cd (py2cd) , thank you for contacting Okta Community.
Try adding a condition that would prevent service accounts from having access to the Access Requests. Using the Okta Expression Language, you could filter them out using an attribute, like user.type. The following articles would have more details on this:
Create an access request condition
Okta Expression Language overview
If your service accounts are the same type as your regular users, you may want to look into adding a new user type. This can help differentiate them from regular users. Here is the guide:
Regards.
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@py2cd (py2cd) -- The exclusion is based on the "audience/scope" of users that are allowed to interact with the request. If you have it set to "Everyone" than since Service Accounts are also just users they would be viable targets. However, if you had it set to Group only the users contained within the Groups would be viable targets.
Here is an example: First user is not in the "Group" the second user is in the "Group"
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@py2cd (py2cd) -- The exclusion is based on the "audience/scope" of users that are allowed to interact with the request. If you have it set to "Everyone" than since Service Accounts are also just users they would be viable targets. However, if you had it set to Group only the users contained within the Groups would be viable targets.
Here is an example: First user is not in the "Group" the second user is in the "Group"