AbhishekK.89169 (Customer) asked a question.
Hi All,
My phone recently encountered an accident and it basically RMAed. I can't get Okta Verify now and so can't access my Okta Admin portal. Please assist me on how I can get Okta Support to reset my MFA for Integrator accounts are no longer allowed to raise support cases.
Hi @AbhishekK.89169 (Customer) , Thank you for reaching out to the Okta Community!
Free trial/integrator are only recoverable via self-service provided that you have configured the appropriate policies and backup accounts.
These type of accounts fall outside of the scope of support. At best you can submit a request via this form for data deletion if needed. Our team would not be able to provide an ETA as this is outside of our purview.
My advice would be to sign up for a New Integrator Free Plan Sign up is free, using the method mentioned at step 2 in this article.
If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you.
Hope my answer helps!
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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Hi @AbhishekK.89169 (Customer) , Thank you for reaching out to the Okta Community!
Free trial/integrator are only recoverable via self-service provided that you have configured the appropriate policies and backup accounts.
These type of accounts fall outside of the scope of support. At best you can submit a request via this form for data deletion if needed. Our team would not be able to provide an ETA as this is outside of our purview.
My advice would be to sign up for a New Integrator Free Plan Sign up is free, using the method mentioned at step 2 in this article.
If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you.
Hope my answer helps!
--
Help others in the community by liking or hitting Select as Best if this response helped you.
Collect them all. Learn a new skill and earn a new Okta Learning badge.
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