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0D5KZ000013DuKY0A0Okta Classic EngineAuthenticationAnswered2025-08-29T14:50:26.000Z2025-07-01T14:09:56.000Z2025-08-29T14:50:26.000Z

JosephT.41434 (Customer) asked a question.

Cannot Sign Up for Okta Integrator Free Plan

Good morning, I am using Okta Developer and got a message I need to switch to Okta Integrator Free Plan. When I try to sign up with my name and email, it simply gives the following error: "Something unexpected happened while processing your registration. Please try again." I have tried on multiple browsers and get the same result. My web console gives these errors:

Access to XMLHttpRequest at 'https://www.okta.com/free-trial/api/free-trial/' from origin 'https://developer.okta.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.

191.743315b8.js:1 Error: Network Error

  at e.exports (51.ae491b4e.js:1:7739)

  at y.onerror (51.ae491b4e.js:1:6554)

handleApiError @ 191.743315b8.js:1

(anonymous) @ 191.743315b8.js:1

Promise.catch

(anonymous) @ 191.743315b8.js:1

s @ uwt.js:1

(anonymous) @ uwt.js:1

(anonymous) @ uwt.js:1

i @ app.724d5fa9.js:7

l @ app.724d5fa9.js:7

Promise.then

i @ app.724d5fa9.js:7

l @ app.724d5fa9.js:7

(anonymous) @ app.724d5fa9.js:7

(anonymous) @ app.724d5fa9.js:7

submitForm @ 191.743315b8.js:1

Fe @ app.724d5fa9.js:7

a @ app.724d5fa9.js:7

o._wrapper @ app.724d5fa9.js:7

51.ae491b4e.js:1 


  • Paul S. (Okta, Inc.)

    Hello @JosephT.41434 (Customer)​ Thank you for posting on our Community page!

     

    If you are signing up for a new Integrator org and you are using your existing email then this error is expected as your existing email can not be used for a new setup. You will need to upgrade your existing one or create a new one using a different email address.

     

    Thank you for reaching out to our Community and have a great day!

    --

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  • Paul S. (Okta, Inc.)

    Hello @JosephT.41434 (Customer)​ Thank you for posting on our Community page!

     

    If you are signing up for a new Integrator org and you are using your existing email then this error is expected as your existing email can not be used for a new setup. You will need to upgrade your existing one or create a new one using a different email address.

     

    Thank you for reaching out to our Community and have a great day!

    --

    Help others in the community by liking or hitting Select as Best if this response helped you.

    Expand Post
    Selected as Best
  • JosephT.41434 (Customer)

    Okay, I am with an existing Developer account. Would you mind sending me on the right direction to how I upgrade the existing account/dev org?

This question is closed.
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Cannot Sign Up for Okta Integrator Free Plan