KentY.80489 (Customer) asked a question.
The user request to whitelist their office IP address when access to Okta without 2FA.
I have added the user's office IP to the Network IP Zone to bypass the 2FA when they are in the IP zone range to access Okta.
After that, they still need to get 2FA to access Okta, even though they are in the IP zone.
is it because the policy required the group to use 2FA even in the IP zone? The user is inside the group.
Hi @KentY.80489 (Customer) , Thank you for reaching out to the Okta Community!
Authentication policies and Authenticator Enrollment policies are two independent features with their own functions and applicability, as such it is possible for a user to be prompted for MFA (enrollment) event though the Authentication policy might be configured to not require the user to leverage MFA to log in.
That being said, I recommend reviewing your Okta System Logs to confirm what policy is being hit when the user authenticates to confirm it is the intended one and that it is properly configured. In addition to that, please take into consideration that Authentication Policies are configured at app level, so you need to make sure that all applicable policies are configured for your intended exemption.
If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you.
Hope my answer helps!
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Hi Mihai Negoita,
I saw the log and found it going to the Default policy. Then, I have created a new policy and moved it above the Default policy.
Finally, it works! managed to bypass the MFA.
Thank you so much for your help.
Best Regards,
Kent
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
More information
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
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Hi @KentY.80489 (Customer) , Thank you for reaching out to the Okta Community!
Authentication policies and Authenticator Enrollment policies are two independent features with their own functions and applicability, as such it is possible for a user to be prompted for MFA (enrollment) event though the Authentication policy might be configured to not require the user to leverage MFA to log in.
That being said, I recommend reviewing your Okta System Logs to confirm what policy is being hit when the user authenticates to confirm it is the intended one and that it is properly configured. In addition to that, please take into consideration that Authentication Policies are configured at app level, so you need to make sure that all applicable policies are configured for your intended exemption.
If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you.
Hope my answer helps!
--
Help others in the community by liking or hitting Select as Best if this response helped you.
Collect them all. Learn a new skill and earn a new Okta Learning badge.