ui2j9 (ui2j9) asked a question.
Why I can't create an API token and I get step-up authentication error ?
I want to create an API token in my free trial account, but I encountered this error :
Image is not available
- HarryL.05482 (Anthropic Identity)
Hey Mahdi! You aren't getting an error, you are being requested to perform MFA/Step-Up Authentication to conduct this action since it is a protected action. You should be able to complete this with Okta Verify or Okta FastPass assuming you have that authenticator setup.
More broadly, there are a lot of actions an administrator can take that require MFA/Step-Up Authentication to complete them as a security measure.
Expand Post - Mihai N. (Okta, Inc.)
Hi @ui2j9 (ui2j9) , Thank you for reaching out to the Okta Community!
Just to add to what Harry mentioned.
The Protected actions are discussed in this article and you will need to make sure your browser does not block the pop-up for the Okta page.
Regards.
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This question is closed.
Hey Mahdi! You aren't getting an error, you are being requested to perform MFA/Step-Up Authentication to conduct this action since it is a protected action. You should be able to complete this with Okta Verify or Okta FastPass assuming you have that authenticator setup.
More broadly, there are a lot of actions an administrator can take that require MFA/Step-Up Authentication to complete them as a security measure.