InyottaA.57625 (Customer) asked a question.
LDAP Integration: Okta Can’t Find User During Directory Mapping Validation
I’m integrating OpenLDAP with Okta using the latest Java LDAP Agent on a Linux server. The agent is running and connected, but I’m stuck on the “Configure Directory Mappings” step.
Validation keeps failing with: “User not found while executing query"
What’s the best practice for mapping UID or email when using OpenLDAP with Okta?
Do I need to restructure my user entries or adjust Okta’s expectations?
Any advice or examples from working setups would be appreciated.
Thanks!
Hi @InyottaA.57625 (Customer) , Thank you for reaching out to the Okta Community!
Please review the following documentation to check if there are any discrepancies between your configuration and the expected one:
Configure LDAP integration settings
OpenLDAP integration reference
I've also seen a report mentioning that the issue was caused for a user by the restriction mentioned in this article.
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