GavinC.02840 (Customer) asked a question.
Customising OKTA Help page
The generic Help link from our sign-in page redirects to a page of generic text guiding users on how to reset their password. This information is not correct for our users. Is there a process to update this information locally or do we require a customer URL to a custom page and if so, can we create and edit that custom page within Okta?
This mis-information also includes the Forgot Password and Unlock Account links in the sign-in window. Will those links be decommissioned and not visible if we remove the label text from the 'Customized help links' in the Brands | Sign-in page | Labels path? If not, how can we decommission those links.
Thanks
Hello @GavinC.02840 (Customer) , thank you for contacting Okta Community.
You can remove the Unlock Account option by editing the Okta Account Management Policy. You can configure it to restrict access to self-service account recovery and unlock. You can read more about it here:
Edit the Okta account management policy
If you would rather use the Management API's Update a user endpoint, you can pass in the disable_self_service_change_password: true option. This will remove the Forgot Password option by preventing users from changing their password on their own. You can read more here:
Manage account settings
Style the sign-in page
Alternatively, you can do this through the customization options of the Okta Admin Console by editing the display text and URLs. Please review the following article:
How to Customize Help Links on the Okta Sign In Widget
This was also discussed in this older post:
how to completely disable self service options "Forgot Password" and "Unlock Account"
Regards.
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