StephenB.60565 (Customer) asked a question.
All staff to utilize Security Keys for their 2nd factor
We use Windows, MacOS and Chromebooks in our organization. I've been able to test Security Key creation on windows and mac and they work. I can use an already created security key on a Chromebook, but I cannot create one.
Can you help me understand what the limitation might be and if there is a workaround? All help articles say that I should be able to create a security key on Chromebooks. I have enabled the sign in with pin or fingerprint option in Google Admin.
Hello @StephenB.60565 (Customer) Thank you for posting on our Community page!
I was unable to find any particular limitation for Chromebook. When you are trying to setup on, is there an error that does not allow you the security key? If so, are you able to trace it back to system log where you can see what could cause this issue?
Thank you for reaching out to our Community and have a great day!
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