RakeshR.53833 (Customer) asked a question.
Hi everyone,
I’m encountering an issue in the Okta preview environment while trying to assign the Super Administrator role to new users. I currently have the Super Administrator role assigned to my account.
Has anyone else faced a similar issue?
If so, could you please share any suggestions or potential solutions?
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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Hello @RakeshR.53833 (Customer) , thank you for contacting Okta Community.
Could you please elaborate on the issue? What are you trying to do? Is there an error message?
If you are trying to assign the Super Admin tole to a user within your org, please review the guide below. It also contains a video tutorial.
How to Assign Admin Roles to a User
If you are trying to assign the Super Admin role for an API Services app, you may want to review the article we published addressing this:
Super Admin Role Has Not Been Granted, Even with "Automatically assign the super admin role to all newly created public client apps" Enabled
Regards.
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