varshab.69479 (Customer) asked a question.
"Trust this device option" for Okta Workforce while login in
We are looking for an option where the end-user can see a checkbox, where he/she can select to trust the device or not.
1. Once they choice to trust the device then form the second time they should logged to okta profile after entering username and password.
2 . If they choice not Untrust the device then they should be prompted for MFA after entering username and password.
Please let me know if this is possible in Okta Workforce (Okta IAM)
Hello @varshab.69479 (Customer) , thank you for contacting Okta Community.
While in the Classic orgs this was an option, for OIE we merged "remember me" and "trust this device" into the "keep me signed in" feature. You can read more about it here:
Keep me signed in
In case you have recently upgraded from Classic to OIE, here is a guide that may prove useful:
Setting Up Desktop Device Trust in Okta OIE: A Guide for Those who Have It Implemented in Okta Classic
If you have a paid account and need more personalized assistance, I recommend that you open a Support ticket (Customer Support Account ID number required) so one of our engineers can analyze it and provide in-depth troubleshooting.
Please note that opening a support ticket is a feature available only to paid accounts. If you do not have a paid account, but are interested in upgrading, you can contact our Sales team.
Additionally, if you have a paid account and believe some aspect can be improved, you can suggest it on the Okta Community page by going to the Community→ Ideas tab. Features suggested in our community are reviewed and can be voted on and commented on by other members. High popularity will increase the likelihood of it being picked up by the Product Team and implemented.
You can find more details here.
Regards.
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