dalipk.43271 (Customer) asked a question.
I was trying to maintain an android device trust using OKTA.I have seen the flow diagram provided by OKTA. In which you are saying that OKTA put the encrypted package into device's clipbaord.
I am little confuse here.. by which communication method OKTA put this package ?
Thanks
Dalip
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I assume you mean the diagram at this page? https://help.okta.com/en/prod/Content/Topics/Mobile/dt-mdm-managed-android-devices.htm
That procedure assumes that you've integrated Okta with a 3rd-party Mobile Device Management (MDM) system, like AirWatch/Workspace ONE, MS Intune, or MobileIron). I don't know the details of how those MDM systems communicate to mobile devices they manage, and they may differ, but Okta would do it via that integrated MDM platform and its server-to-device-client protocols. The arrow on that diagram doesn't exactly show this, though.
@User15851122134349081871 (North Central-Enterprise) Yes, I am talking about that diagram only. So you means OKTA communicate with device through MDM (Intune, Airwatch) ?
And Correct me i am wrong So Okta first provide the encrypted payload to MDM and MDM puts that package to device clipboard. is it?
and my second question is that how OKTA mobile knows that a item has been put into device clipbaord ?
I'm sorry, I don't know the exact architecture of how the MDM integration works, but I don't think Okta actually sends the package to the MDM system which then sends it to the device, I think that the Okta-MDM integration authorizes Okta to do this directly to the mobile device. I'll try to find out more.
The other steps required in that Device Trust flow ensure that the package was put into the clipboard: if it wasn't, then Okta Mobile would be unable to read it (step 7 in the diagram) and the other steps wouldn't follow and the device would remain untrusted and not permit SSO.
I found some more info. The device trust flow looks like this, which is exactly like the diagram we already referenced, but it confirms that it doesn't need to go through MDM for this part, Okta Mobile does it all.