CesarS.08281 (Customer) asked a question.
Hi,
When an Okta webhook event fails to be delivered, I see that Okta adds the tag event_hook.delivery.
I use the API filter eventType eq 'event_hook.delivery' to fetch failed events. Is this the correct way to retrieve their full details, or should I first get their IDs and make a second request to fetch their complete data?
Thanks for your help!
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
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Hello @CesarS.08281 (Customer) , thank you for contacting Okta Support.
I've brought your question to the attention of our extended team.
When you make a GET request on
{{url}}/API/v1/logs?filter=eventType eq "event_hook.delivery"
you receive a list with all the logs that meet that criteria and all the information on each event. You don't need to get each request ID and send a second request. By default, the first 100 System Log events are returned. You may need to use the next link in the response to scroll to the next page of results.
You can read more about System Logs in this article from our Developer library:
System Log
Regards.
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Thank you for the detailed explanation! This confirms that I have been following the correct approach.
I have already implemented the process where I retrieve the failed events using the API with:
{{url}}/API/v1/logs?filter=eventType eq "event_hook.delivery"
Additionally, I am handling pagination by following the
next
link in the response to ensure that I capture all relevant events.
I appreciate the clarification—it’s great to have confirmation that this is the right way to retrieve and process failed webhook deliveries. Thanks again for the help!
Best regards,
César Santana
Hi,
I have a question regarding the eventType field.
In a regular event that has not gone through the API retrieval process using the "event_hook.delivery" filter, the eventType field carries the original value of the event, such as "user.lifecycle.suspend".
However, for events retrieved via the API using the "event_hook.delivery" filter, do all of them have eventType set to "event_hook.delivery"? If so, is there a way to retrieve the original eventType value for these events?
Thanks in advance for the clarification!
Hello @CesarS.08281 (Customer) , the event types should be the same regardless of whether they are retrieved via API or the System Log in the Admin Portal. You can read more about event types in this article from our Developer colleagues:
Event Types
Regards.
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