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0D54z0000AJS0JHCQ1Okta Classic EngineAuthenticationAnswered2026-03-21T09:00:27.000Z2025-02-17T23:02:59.000Z2025-02-19T20:15:47.000Z

co1xq (co1xq) asked a question.

Not Able to Authenticate via Okta Verify App on my Mac Computer

I had changed my password and tried to authenticate via Okat Verify and My new password is not enabling me to log in


  • Paul S. (Okta, Inc.)

    Hello @co1xq (co1xq)​ Thank you for posting on our Community page!

     

    Have you tried your old password to see if that still works, maybe the new password has not taken effect. Have you tried to reset the password again to see if the new one will work?

    I would recommend to review our troubleshooting guide below:

    https://support.okta.com/help/s/article/troubleshooting-management-attestation-for-desktop-devices-oie?language=en_US

     

    Thank you for reaching out to our Community and have a great day!

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    Expand Post
    • co1xq (co1xq)

      Hello! I tried an d none of the options worked
      • Paul S. (Okta, Inc.)

        Hello @co1xq (co1xq)​  Is there any admin from your org that can provide assistance?

        If you are the only admin and user Developer/Free trial org, unfortunately there is nothing we can from from our side.

This question is closed.
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Not Able to Authenticate via Okta Verify App on my Mac Computer