AngeloH.07167 (Customer) asked a question.
I can't log in to support.okta.com (experience.okta.com)
When trying to create a support ticket, I got this error "Your account has not been configured for the link/application you are trying to access. Please contact Okta Support and request that your account be configured for the link."
I already followed the instruction to create a "Support case role" and add it to my admin users. Okta support is for sure the worst support experience I have ever seen.
Hi @AngeloH.07167 (Customer) , Thank you for reaching out to the Okta Community!
Please note that support tickets are not available for free developer/trial accounts.
If you have a paid production/developer account with us, please leverage that to open a case via the support.okta.com site or call the support line (Customer Support Account ID number required) so our Okta Support colleagues can review the matter. If for whatever reason those options are not available for you, please contact your Okta Account Executive or Customer Success Manager, and they will be able to engage the Support team on your behalf.
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Hope my answer helps!
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