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0D54z000076wDuzCAEOkta Classic EngineAuthenticationAnswered2024-03-25T16:38:27.000Z2021-08-11T09:06:15.000Z2021-08-11T14:23:10.000Z

g1u1j (g1u1j) asked a question.

Can't log in to my trial site

I've signed up for free trial by my email address truefree@truefree.net.

And I didn't get the activation email or something so I just can't login via https://truefree.okta.com because I don't know the password.

 

I tried to reset my password by email but it says "At this time your password can only be reset by an administrator. To send them a request, go to your Sign-in Help page. Then click the Request help link."

I can't find any request button on help page and don't have permission to open a case.

 

Plz let me know how I fix this problem.

 


  • User15851122134349081871 (North Central-Enterprise)

    Easiest is probably just creating the trial tenant again and checking your spam folder for the activation email. If that activation step wasn't done I don't think that trial tenant will still be there.

This question is closed.
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Can't log in to my trial site