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0D54z0000AJOs3wCQDOkta Identity EngineWorkflowsAnswered2026-02-17T09:00:30.000Z2025-01-16T17:57:40.000Z2025-01-31T22:58:32.000Z
  • Hi @imelg (imelg)​ , Thank you for reaching out to the Okta Community! 

     

    Admin permissions are managed at tenant level. While Okta provides the Product(IAM, SSO, Okta Verify etc.), individual application access, account management and access policies are handled by your company or service provider.  

    Please reach out your company's or service provider's IT support or Help Desk so they can review the matter and provide further assistance.  

     

    If you are an Okta Admin and are experiecing issues with the Okta Certification side of things and the training for the exams, you can reach out to our colleagues via certification@okat.com to clarify the matter.  

     

     

    If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you. 

     

    Hope my answer helps! 

     

    --

    Help others in the community by liking or hitting Select as Best if this response helped you.

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    Selected as Best
  • Hi @imelg (imelg)​ , Thank you for reaching out to the Okta Community! 

     

    Admin permissions are managed at tenant level. While Okta provides the Product(IAM, SSO, Okta Verify etc.), individual application access, account management and access policies are handled by your company or service provider.  

    Please reach out your company's or service provider's IT support or Help Desk so they can review the matter and provide further assistance.  

     

    If you are an Okta Admin and are experiecing issues with the Okta Certification side of things and the training for the exams, you can reach out to our colleagues via certification@okat.com to clarify the matter.  

     

     

    If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you. 

     

    Hope my answer helps! 

     

    --

    Help others in the community by liking or hitting Select as Best if this response helped you.

    Expand Post
    Selected as Best
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Unable to access OKTA Admin Console for Hands on Training Practice