
iqtpp (iqtpp) asked a question.
I have scheduled the okta Certified Professional Hands-On Configuration Exam for OIE exam today, while taking the exam proctor asked me to change the last name as per government proof and reschedule the exam.
I have reached to okta support via mail "certification@okta.com".
Can i know how long they will take to respond.

Hello @iqtpp (iqtpp) , thank you for contacting Okta Community.
It is best that you follow up with the Certification team. They would be able to help you.
Currently, they are experiencing a higher number of requests than usual. Our colleagues are working tirelessly to assist everybody as soon as possible. They will get back to you soon.
Regards.
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