User17368012812794023319 (Customer) asked a question.
Hello! Our customers are currently running into rate limit errors. Looked at the Okta documentation and the explicit rate limits were not found. What are the rate limits by service subscription?
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
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Hello @User17368012812794023319 (Customer) Thank you for posting on our Community page!
Please see below the overview doc for Rate limits:
https://developer.okta.com/docs/reference/rate-limits/
Additional Rate limits can be found in the doc below:
https://developer.okta.com/docs/reference/rl-additional-limits/#okta-generated-email-rate-limits
If the required rate limits are not on any of the documentations above, I would recommend to reach out to your Account Execute or CSM or you can open a case with Support and they should be able to provide the required information.
Thank you for reaching out to our Community and have a great day!
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