ykz9u (ykz9u) asked a question.
Okta Verify Without Company Account
I think I downloaded Okta Verify and started using it without any company account. I stored various account logins in the app. I had a problem with my iPhone and Apple suggested that I reset the phone and NOT restore from backup. I did, but now have lost all the MFA from the Okta Verify app. Since we apparently don't have a company account, I can't log in to Okta to reset my account. Is there any way to recover the MFA now? There are several online accounts I can't log in to any more.
Hello @ykz9u (ykz9u) Thank you for posting on our Community page!
You can use the Okta Verify application without a Company account. Unfortunately, we do not have the ability to restore these accounts on the Okta verify application.
You will need to reach out to these online accounts Support to request an MFA reset.
Thank you for reaching out to our Community and have a great day!
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