0r1v2 (0r1v2) asked a question.
Unable to update admin console configuration due to protected action
I can't make any changes to the admin console configuration or authentication policy.
It only results in an error 403 unauthorized.
- User17157611498146715886 (Customer Support Online Community and Social Care)
Hello @0r1v2 (0r1v2) , thank you for contacting Okta Community.
If you have a paid production account with us, please leverage it to open a case via the support.okta.com site or call the support line. If those options are not available for you despite having a paid account, please contact your Okta Account Executive or Customer Success Manager, and they will be able to engage the Support team on your behalf.
Unfortunately, if no paid developer or production account is available, the only option left is to sign up for a new free trial or developer account.
Alternatively, if you do not have a paid account but are interested in getting one, you can contact our Sales team. There is a chance for a paid account to be used to request assistance for a connected free account, but the Sales team would have more details on that.
Regards.
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Expand Post
Hello @0r1v2 (0r1v2) , thank you for contacting Okta Community.
If you have a paid production account with us, please leverage it to open a case via the support.okta.com site or call the support line. If those options are not available for you despite having a paid account, please contact your Okta Account Executive or Customer Success Manager, and they will be able to engage the Support team on your behalf.
Unfortunately, if no paid developer or production account is available, the only option left is to sign up for a new free trial or developer account.
Alternatively, if you do not have a paid account but are interested in getting one, you can contact our Sales team. There is a chance for a paid account to be used to request assistance for a connected free account, but the Sales team would have more details on that.
Regards.
--
Help others in the community by liking or hitting Select as Best if this response helped you.