User17053219486955441658 (Customer) asked a question.
Unable to log into the Okta Admin Console (Developer Edition) after disabling Okta Verify.
I have a developer version of Okta. This morning when I logged into the admin account, it prompted me to download the Okta Verify app for verification before I could log in. I found this troublesome, so I wanted to disable it. I followed the instructions in this answer to make the changes.
After the settings, my admin user is unable to log into Okta, and it shows a 403 Forbidden error. Also, this is my only admin user so I can NOT change any settings now. What should I do?
Hello @User17053219486955441658 (Customer) Thank you for posting on our Community page!
The error points towards an authentication policy which may or may not be misconfigured.
In alignment with the Okta Secure Identity Commitment, Okta is requiring customers to use multifactor authentication (MFA) to access their Okta Admin Console. MFA is an effective tool to protect against identity attacks.
We are in the process of rolling this out and you should expect that this will be completed in Q4.
The MFA will be required on all orgs and no admins will be exempt.
We recommend reviewing the Frequently Asked Questions article on this subject.
If you have a production account with us, please leverage it to open a case via the support.okta.com site or call the support line so our colleagues can investigate and confirm if the issue is related.
If for whatever reason those options are not available for you, please contact your Okta Account Executive or Customer Success Manager, and they will be able to engage the Support team on your behalf.
If no paid developer or production account is available, the only option left is to sign up for a new free trial or developer account.
Thank you for reaching out to our Community and have a great day!
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