<iframe src="https://www.googletagmanager.com/ns.html?id=GTM-M74D8PB" height="0" width="0" style="display:none;visibility:hidden">
Loading
Skip to NavigationSkip to Main Content
0D54z0000AIbwhsCQBOkta Classic EngineAdministrationAnswered2026-01-14T09:00:23.000Z2024-12-13T09:18:17.000Z2024-12-31T18:14:19.000Z
  • Hi @fn8ir (fn8ir)​ Thank you for reaching out to the Okta Community! 

     

    Please note that free developer/trial accounts are only recoverable via self-service provided that you have configured the appropriate policies.  

     

    If you have a production or paid developer account with us, please leverage it to open a case via the support.okta.com site or call the support line (Customer Support Account ID number required) so our Okta Support colleagues can review the matter. 

    If for whatever reason those options are not available for you, please contact your Okta Account Executive or Customer Success Manager, and they will be able to engage the Support team on your behalf.  

     

    If no paid developer or production account is available,  the only option left is to sign up for a new free trial or developer account and leverage those for testing. 

    Beyond that, engaging our Okta Sales team to report this would be the only option as it is unfortunately completely outside of the Okta Community Team's scope. 

     

     

    Regards,

    Mihai N.

    -----------------------------------------------------------------

    Visit the Okta Community to search for solutions or ask questions.

    Expand Post
    Selected as Best
  • Hi @fn8ir (fn8ir)​ Thank you for reaching out to the Okta Community! 

     

    Please note that free developer/trial accounts are only recoverable via self-service provided that you have configured the appropriate policies.  

     

    If you have a production or paid developer account with us, please leverage it to open a case via the support.okta.com site or call the support line (Customer Support Account ID number required) so our Okta Support colleagues can review the matter. 

    If for whatever reason those options are not available for you, please contact your Okta Account Executive or Customer Success Manager, and they will be able to engage the Support team on your behalf.  

     

    If no paid developer or production account is available,  the only option left is to sign up for a new free trial or developer account and leverage those for testing. 

    Beyond that, engaging our Okta Sales team to report this would be the only option as it is unfortunately completely outside of the Okta Community Team's scope. 

     

     

    Regards,

    Mihai N.

    -----------------------------------------------------------------

    Visit the Okta Community to search for solutions or ask questions.

    Expand Post
    Selected as Best
This question is closed.
Loading
Unable to sign in as an admin in my dev account due to no MFA setting