User173316864231961290 (Customer) asked a question.
Greetings,
I am a normal user and I logged out of my Okta Verify Account from my mobile device during the period I was using Okta and I want to access it again, but since my application I installed on developer.okta.com is not corporate, I do not have any way of QR reset, what should I do?
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
More information
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
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I'm not sure I understand the context for using the Okta Verify app.
Are you an Okta Admin experiencing issue with the login to one of your developer tenants or are you having issues loging into the Okta Developers site where you had configured a OV as the preferred MFA option?
Regards.
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Yes, I'm having trouble.
I have previously performed QR verification in the developer.okta.com developer application and I removed the account I performed from my device and I cannot log in again. Because when I want to log in, it asks for Okta Verify Code, but I cannot access the QR code required to log in again. I cannot perform okta verify renewal because there is no corporate account.
Can you support me?
Sincerely,
Good work
@Mihai N. (Okta, Inc.) Can you help me with this?
@User173316864231961290 (Customer) Please email us a community@okta.com so our team can look into this matter for you.
Regards.
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Ask Us Anything about Okta FastPass - now thru December 11th.