ManvirD.05121 (Customer) asked a question.
Response from certification@okta.com
Hello everyone,
I am trying to find out how long it takes to get a response from certification@okta.com. I emailed them 4 days ago but I still have not heard anything back. I am keen on getting the response back quickly so that I can continue with my certification process.
Also wondering if anyone know if there is a quicker way to reach them or escalate my concern. just selecting Administration category as I could not find anything related with certifications.
Thank you
I have just received a response. Thank you so much
Hello @ManvirD.05121 (Customer) , thank you for contacting Okta Community.
While we are glad to hear that you've received a response, we are very sorry for your experience. Our Certification team has been receiving a higher-than-usual number of requests, and they are doing their best to get back to everyone as soon as possible. We thank you for your patience and appreciate your feedback.
Please let us know if there is anything else we can do for you.
Regards.
--
Help others in the community by liking or hitting Select as Best if this response helped you.