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0D54z0000AIJ1PfCQLOkta Classic EngineAdministrationAnswered2025-03-30T09:00:53.000Z2025-01-03T06:27:54.000Z2025-01-03T15:44:38.000Z
Facing error when scheduling the OKTA exam with exam code. which the exam was scheduled initially and cancelled the exam

Hi Okta Support,

 

I tried to schedule my Okta exam last week and successfully applied a coupon code [REDACTED by Moderator]. However, I canceled the exam later. Now, when I attempt to reschedule the exam, the coupon is not applying. And my exam id is [REDACTED by Moderator]. Could you please assist me in resolving this issue so I can schedule my exam?

Best regards,

[Sricharan kt]

[REDACTED by Moderator]

 


  • Mihai N. (Okta, Inc.)

    Hi @s8d1m (s8d1m)​ , Thank you for reaching out to the Okta Community! 

     

     

    For issues related to your Okta Certification, please email our colleagues at certification@okta.com .

     

     

    If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you. 

     

    Hope my answer helps! 

     

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    Help others in the community by liking or hitting Select as Best if this response helped you.

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Facing error when scheduling the OKTA exam with exam code. which the exam was scheduled initially and cancelled the exam