xfftk (xfftk) asked a question.
Hi,
I am not able to connect to my Dev account on Okta anymore. I have only a super admin account, mine, but not even the recovery email or code is not sent by Okta to my email account to be able to recover it. I get an "
400
Bad Request
Your request resulted in an error. Identity provider is not valid.
Go to Homepage Technical Details ▾Identity Provider: OIDC, Error Code: invalid_request"
I was using this account for learning purposes and with it I had access to the practical exam simulation for the Okta exam, which now I cannot access.
Clicking the initial email "Welcome to your Okta developer account" give the same error.
What might be the cause and how do I get back into my account?
Thank you.
Hi @xfftk (xfftk) , Thank you for reaching out to the Okta Community!
Based on the description and the fact that you mentioned using this account for learning purposes, I assume you might have misconfigured something IDP/Routing Rules side.
Depending on the issue you might be able to bypass the IDP authentication by going to <YourOrgSubDomainHere>.okta.com/login/default and signing in with an admin account to try to correct or undo the configuration.
If you cannot access the tenant that way, please open a case or call our support line (800) 219-0964 to have one of my Support Team colleagues assist you further.
If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you.
Hope my answer helps!
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