DamianZ.25071 (Customer) asked a question.
Are you experiencing issue with Phone 2FA right now?
Hi! Starting today's morning (CET) our company has been experiencing issues with Phone 2FA (both, SMS and voice).
When our employees try to get an SMS code, they can see an error that such a method is not configured in our Organization. However, it worked until now, we didn't change anything and in the admin panel, it looks good (SMS and voice are enabled).
Does anyone else is experiencing the same issue?
Thanks in advance.
Hello @DamianZ.25071 (Customer) Thank you for posting on our Community page!
This might be because of the "Bring Your Own Telephony" requirement, please see our doc below:
https://support.okta.com/help/s/article/bring-your-own-telephony-required-for-sms-and-voice?language=en_US
Thank you for reaching out to our Community and have a great day!
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