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0D54z0000AH9UtbCQFOkta Classic EngineMulti-Factor AuthenticationAnswered2024-11-29T16:32:56.000Z2024-11-11T15:48:07.000Z2024-11-29T16:32:56.000Z

MikeK.21715 (Customer) asked a question.

Uninstalling Okta Verify on Windows - Expected Behavior

Hi,

 

I was unable to find a clear answer to this in documentation, hoping someone can help.

 

If a user has a Windows device with Okta Verify installed and enrolled with Fast Pass as an authenticator, would uninstalling Okta Verify remove the device as an authenticator for that user? and would they be required to authenticate to Okta to remove the authenticator?

 

Thanks in advance.


  • Paul S. (Okta, Inc.)

    Hello @MikeK.21715 (Customer)​ Thank you for posting on our Community page!

     

    If a user removes his authenticator, the MFA needs to be removed by the user or by an administrator.

    Removing the authenticator from a device will not remove the enrolment from the user's profile.

     

    Thank you for reaching out to our Community and have a great day!

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  • Paul S. (Okta, Inc.)

    Hello @MikeK.21715 (Customer)​ Thank you for posting on our Community page!

     

    If a user removes his authenticator, the MFA needs to be removed by the user or by an administrator.

    Removing the authenticator from a device will not remove the enrolment from the user's profile.

     

    Thank you for reaching out to our Community and have a great day!

    --

    Help others in the community by liking or hitting Select as Best if this response helped you.

    Expand Post
    Selected as Best
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Uninstalling Okta Verify on Windows - Expected Behavior