zgnmm (zgnmm) asked a question.
I'm unable to access my developer account when attempting to login with Google:
400 Bad Request
Your request resulted in an error. User status is invalid.
Identity Provider: OIDC, Error Code: access_denied
Error: User status is invalid.
I believe I locked myself out by entering incorrect 2FA codes (replaced my device & was unable to recover Authenticator account). Need to have the account unlocked and 2FA reset so I can add my new device.
EDIT: If it's of any value, I also tried a password reset & received an email notification; however, this was unhelpful as (apparently) my account *is* the administrator account.
Email body:
A password reset request was made for your Okta account. If you did not make this request, please contact your system administrator immediately. At this time your password can only be reset by an administrator. To send them a request, go to your Sign-in Help page. Then click the Request help link.
Hi @zgnmm (zgnmm) , Thank you for reaching out to the Okta Community!
I've checked the record from the Community side and unfortunately there is nothing we can do from my team's side.
I recommend checking with our colleagues via developers@okta.com to see if they can assist with you recovering access to your org.
Regards.
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