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0D54z00009uStrBCASOkta Classic EngineAuthenticationAnswered2025-01-19T09:00:54.000Z2023-12-15T16:52:22.000Z2023-12-15T23:22:52.000Z

1hcke (1hcke) asked a question.

Error: User status is invalid.

Able to login to the account but when I try opening my apps I get the error:Error: User status is invalid.

Trying to reset my password also does not work because I never get the email.


  • Paul S. (Okta, Inc.)

    Hello @1hcke (1hcke)​ Thank you for reacting out to our Community!

     

    For this type of request we recommend to reach out to your Okta administrator or IT Helpdesk and they will be able to review your account and also help our with the password reset issue.

     

    Community members help others by clicking Like or Select as Best on responses. Try it today.

     

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  • 1hcke (1hcke)

    @Paul S. (Okta, Inc.)​ thank you for the response. The issue here is am the admin.

    I am not able to access the admin portal to edit my apps.

    How can I fix this?

    Thank you.

      • 1hcke (1hcke)

        There is none, And I did call support but I was asked to come here instead since it a developer account.

        Does this mean my account is lost?

This question is closed.
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Error: User status is invalid.