CJV.83820 (Customer) asked a question.
The two servers I have the AD agent installed on has a status of Disrupted on the Okta Dashboard. The service is running and I don't see any relevant errors in Event Viewer logs so I am not sure why the service is disrupted. The agent is on the latest version and I have rebooted the servers.
I also see numerous OIDC token failure messages in the System Log. I did try to reinstall the AD agent on one the servers but the agent still fails to connect.
Worked with Okta support and the servers time was off and did not match Okta's. Followed the instructions listed here and it resolved the issue
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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Worked with Okta support and the servers time was off and did not match Okta's. Followed the instructions listed here and it resolved the issue
https://support.okta.com/help/s/article/ad-agent-connection-issues-for-version-3-18-0-and-above?language=en_US