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0D54z0000AFqTY8CQNOkta Classic EngineAuthenticationAnswered2025-10-22T09:00:23.000Z2024-09-18T03:48:03.000Z2024-09-30T15:43:50.000Z

krlel (krlel) asked a question.

Frequent SMS Authentication delayed Sending Texts to My Phone in China

Frequent SMS Authentication delayed Sending Texts to My Phone in China

In the morning of 18th September, many China users reported to IT team that they cannot receive SMS code for OKTA verification from 9am when they start work, the strange thing is that SMS code were sent to users at around 10:40AM.

I randomly heard 1 or 2 users delayed receiving SMS code before, but it’s impact almost all China users in one time today.


  • DianaL.19788 (Customer Support Online Community and Social Care)

    Hi @krlel (krlel)​ , thank you for contacting Okta Community.

     

    This has been a large-scale disturbance but has since been resolved. Please keep an eye on status.okta.com for updates on the status of each service.

     

    Regards.

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  • DianaL.19788 (Customer Support Online Community and Social Care)

    Hi @krlel (krlel)​ , thank you for contacting Okta Community.

     

    This has been a large-scale disturbance but has since been resolved. Please keep an eye on status.okta.com for updates on the status of each service.

     

    Regards.

    -----------------------------------------------------------------

    Help others in the community by liking or hitting Select as Best if this response helped you.

     

     

    Expand Post
    Selected as Best
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Frequent SMS Authentication delayed Sending Texts to My Phone in China