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0D54z0000AE6PftCQFOkta Classic EngineOkta Integration NetworkAnswered2024-09-19T16:49:25.000Z2024-08-20T02:07:26.000Z2024-09-19T16:49:25.000Z

DirectoryA.39483 (Customer) asked a question.

Cannot remove okta ldap agent due to multiple agent packages

Hi Okta Support team,

 

I accidentally installed two okta ldap agent with the same name. But then I want to remove both of them as they are not the latest version. I got an error message as follows and I couldn't remove them.

 

error: "OktaLDAPAgent-05.20.00-f76b2b04de90_1.x86_64" specifies multiple packages:

 OktaLDAPAgent-05.20.00-f76b2b04de90_1.x86_64

 OktaLDAPAgent-05.20.00-f76b2b04de90_1.x86_64

 

Is there any windows PowerShell command that I can use to remove them?

I have tried the following, but it didn't work:

 

sudo rpm -e --noscripts OktaLDAPAgent-05.20.00-f76b2b04de90_1.x86_64

 

Thank you very much for your help!

Dennis

 


  • DianaL.19788 (Customer Support Online Community and Social Care)

    Hi @DirectoryA.39483 (Customer)​ , thank you for contacting okta Community.

     

    This article contains instructions on how to uninstall the Okta LDAP Agent for both Windows and Linux.

     

    If the article above does not help and you require further assistance, you may need to open a case. If you have a paid account, you can do so here and provide the Support team with additional information.

     

    If you resolve this with our Support team's help, please return to this question and post the solution here. It may help others who find themselves with the same issue in the future.

     

    Regards. 

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  • DianaL.19788 (Customer Support Online Community and Social Care)

    Hi @DirectoryA.39483 (Customer)​ , thank you for contacting okta Community.

     

    This article contains instructions on how to uninstall the Okta LDAP Agent for both Windows and Linux.

     

    If the article above does not help and you require further assistance, you may need to open a case. If you have a paid account, you can do so here and provide the Support team with additional information.

     

    If you resolve this with our Support team's help, please return to this question and post the solution here. It may help others who find themselves with the same issue in the future.

     

    Regards. 

    --

    Ask Us Anything thru 9/3 Okta’s New MFA Requirement for Admin Console Access

    Expand Post
    Selected as Best
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Cannot remove okta ldap agent due to multiple agent packages