User17232293262055943429 (Customer) asked a question.
Hi,
Whats wrong here? I'm trying to add Desktop MFA but no success:
Verified widgets:
and it is enabled...
and it is not a trial account...
Regards
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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Hi @User17232293262055943429 (Customer) , Thank you for reaching out to the Okta Community!
The feature is dependent on additional flags being enabled on the tenant.
Please note that additional feature enablement is not available for free developer/trial accounts.
If you have a paid account, please open a case or call the support line.
If you do not have an account with us, but are still interested in the feature, please contact our colleagues from the Okta Sales team.
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Hi,
Its not a trial but not sure if it is free developer. How to check (does okta.dev-6xxxxx mean developer)?
I cannot open a case, there is separate post for this issue.
Thanks
Hi @User17232293262055943429 (Customer) ,
If you are not under contract with us and have a designated Account Executive, it means you have a free account.
Also, yes, that type of naming format for the tenant is typical for developer orgs.