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0D54z0000AE5ExyCQFOkta Classic EngineAuthenticationAnswered2026-02-28T09:01:55.000Z2024-08-09T16:57:58.000Z2024-08-09T20:12:11.000Z

yot21 (yot21) asked a question.

User has an error when signing into his Okta account.

One of our users for Sakaem, Nick Bottino, cannot login to Okta. He receives the following error:

 

Please advise.


  • yot21 (yot21)

    Here is the error: Automatic provisioning of user Nick Bottino to app Microsoft Office 365 failed: Could not create user nbottino@sakaemholdings.com in Office 365, received error: A conflicting object with one or more of the specified property values is present in the directory. httpStatusCode=400 errorCode=Request_BadRequest errorMessage="A conflicting object with one or more of the specified property values is present in the directory." client-request-id=b78424dd-4bdd-453f-a0a5-0e2ffc8ea8fa request-id=3697829b-8bf4-485d-b4f7-2ad44fa7fd91 timestamp='Thu, 08 Aug 2024 15:06:56 GMT' method=POST url=https://graph.microsoft.com/v1.0/users Please fix this on the

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  • Mihai N. (Okta, Inc.)

    Hi @yot21 (yot21)​ , Thank you for reaching out to the Okta Community! 

     

    Please check this article on the subject. 

    That being said, the Okta Community Questions forum isn't really meant for in-depth troubleshooting. 

    If you have an account with us, please open a case to work with one of my colleagues from the Support team to clarify the matter if you are still experiencing issues. 

     

     

    If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you. 

     

    Hope my answer helps! 

     

    --

    Help others in the community by liking or hitting Select as Best if this response helped you.

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User has an error when signing into his Okta account.