96ich (96ich) asked a question.
Access Forbidden You don't have permission to access this page. Getting 403 error when I try to login as admin.
I'm unable to login into my okta admin account. Getting 403 error when I try to login as admin.
- Mihai Negoita - Okta (Okta, Inc.)
Hi @96ich (96ich) , Thank you for reaching out to the Okta Community!
If you are not the only admin on the tenant, I recommend reaching out to your colleagues to investigate the authentication attempts and check if perhaps your IP is blocked.
If you are the only admin on the tenant and have a paid account with us, please call the support line for assistance.
If you are the only admin on the tenant and you do not have a paid account with us, please email us at community@okta.com from the email address associated with your SuperAmin account and provide as many details of the issue as possible as well as the affected Okta Tenant URL, so we can see what can be done to help you regain access.
If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you.
Hope my answer helps!
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Help others in the community by liking or hitting Select as Best if this response helped you.
Expand Post - q478i (q478i)
Hi @96ich (96ich) ,
It can be the URL issue. If you are getting 403 after logging in, then either it can be URL, or you do not have right privilege.
You can login in `end user` dashboard and then click on `admin`, by this way there will be no URL issue.
If `admin` button is not there on `end user` dashboard then it is access issue.
Expand Post
This question is closed.
Hi @96ich (96ich) , Thank you for reaching out to the Okta Community!
If you are not the only admin on the tenant, I recommend reaching out to your colleagues to investigate the authentication attempts and check if perhaps your IP is blocked.
If you are the only admin on the tenant and have a paid account with us, please call the support line for assistance.
If you are the only admin on the tenant and you do not have a paid account with us, please email us at community@okta.com from the email address associated with your SuperAmin account and provide as many details of the issue as possible as well as the affected Okta Tenant URL, so we can see what can be done to help you regain access.
If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you.
Hope my answer helps!
--
Help others in the community by liking or hitting Select as Best if this response helped you.