0D54z0000ABwIz4CQFOkta Classic EngineMulti-Factor AuthenticationAnswered2025-08-29T09:00:28.000Z2024-07-22T02:39:19.000Z2024-07-31T16:40:35.000Z

ycpc7 (ycpc7) asked a question.

Strange Password Reset Request to my personal email

5 minutes ago I did not have an Okta account. Two days ago I received a password reset email to my personal email. I repeat,I do not have an Okta account of any kind. This is the third email I have received from this “insurance” company.

  • How is my personal email receiving emails being sent to another email?The email address in the image is not my email address
    Image is not available

  • Hello @ycpc7 (ycpc7)​ Thank you for posting on our Community page!

     

    If you do not have an account with this Organisation, then just ignore them and mark them as Spam. However please keep in mind that there are Organisation that use Okta for authentication but users might not be aware of it.

     

    Thank you for reaching out to our Community and have a great day!

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    Help others in the community by liking or hitting Select as Best if this response helped you.

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  • Hello @ycpc7 (ycpc7)​ Thank you for posting on our Community page!

     

    If you do not have an account with this Organisation, then just ignore them and mark them as Spam. However please keep in mind that there are Organisation that use Okta for authentication but users might not be aware of it.

     

    Thank you for reaching out to our Community and have a great day!

    --

    Help others in the community by liking or hitting Select as Best if this response helped you.

    Expand Post
    Selected as Best
  • q478i (q478i)

    If you are receiving this email and details are matching, then you may check by logging into the account to find out more details.

    Sometimes, we have account with a company and that company might have different domain URL / legal entity name.

This question is closed.

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