e4sqy (e4sqy) さんが質問をしました。
Unable to Open a Support Case even with Super Admin / Support Case Permissions
As the title says.
I'm pretty much at my wits end desperately trying to get support to delete two Okta accounts (not just Users or Roles, the entire org/account), but I keep told by the Open A Case support that I don't have permissions.
I do have permissions. I am the one that created the accounts/orgs. I have Super Admin permissions and I followed the articles to grant myself Case Admin Permissions as well. Still getting the same message.
The Okta support email address no longer seems to be accepting support requests either, so I'm being led around in circles with no possible solution.
Hi @e4sqy (e4sqy) , thank you for contacting Okta Community.
Indeed, support@okta.com is no longer in use. Please email us with the relevant details at community@okta.com.
Regards.
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