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0D54z0000A9loPMCQYOkta Identity EngineAdvanced Server AccessAnswered2025-07-28T09:01:38.000Z2024-06-17T18:20:29.000Z2024-06-18T15:35:35.000Z

9gdkz (9gdkz) asked a question.

sft-gatewayd getting SIGSEGV after installing version 1.81.1

Anyone have the same issue? After installing version 1.81.1 our sft-gatewayd process is logging SIGSEGV. When this happens active connections are also disconnect. This is happening on 2 different gcp compute instances.

 

Jun 10 20:50:38 bastion-us-west1 sft-gatewayd[3734646]: 2024-06-10T20:50:38.551Z       ERROR       child logger event       {"peerchild": "gatewayd-agent", "raw": "panic: runtime error: invalid memory address or nil pointer dereference"}

Jun 10 20:50:38 bastion-us-west1 sft-gatewayd[3734646]: 2024-06-10T20:50:38.551Z       ERROR       child logger event       {"peerchild": "gatewayd-agent", "raw": "[signal SIGSEGV: segmentation violation code=0x1 addr=0x40 pc=0x5b0eb2ff4676]"}

Jun 10 20:50:38 bastion-us-west1 sft-gatewayd[3734646]: 2024-06-10T20:50:38.551Z       ERROR       child logger event       {"peerchild": "gatewayd-agent", "raw": ""}

Jun 10 20:50:38 bastion-us-west1 sft-gatewayd[3734646]: 2024-06-10T20:50:38.551Z       ERROR       child logger event       {"peerchild": "gatewayd-agent", "raw": "goroutine 17119 [running]:"}

Jun 10 20:50:38 bastion-us-west1 sft-gatewayd[3734646]: 2024-06-10T20:50:38.551Z       ERROR       child logger event       {"peerchild": "gatewayd-agent", "raw": "github.com/atko-pam/device-tools/localft/proxycommand.(*fakeClient).Done(0x0?)"}

Jun 10 20:50:38 bastion-us-west1 sft-gatewayd[3734646]: 2024-06-10T20:50:38.551Z       ERROR       child logger event       {"peerchild": "gatewayd-agent", "raw": "\tgithub.com/atko-pam/device-tools/localft/proxycommand/bridge_client.go:223 +0x16"}

Jun 10 20:50:38 bastion-us-west1 sft-gatewayd[3734646]: 2024-06-10T20:50:38.551Z       ERROR       child logger event       {"peerchild": "gatewayd-agent", "raw": "github.com/atko-pam/device-tools/localft/proxycommand.(*bridgeServer).Serve(0xc000b4db00)"}

Jun 10 20:50:38 bastion-us-west1 sft-gatewayd[3734646]: 2024-06-10T20:50:38.551Z       ERROR       child logger event       {"peerchild": "gatewayd-agent", "raw": "\tgithub.com/atko-pam/device-tools/localft/proxycommand/bridge.go:195 +0x102"}

Jun 10 20:50:38 bastion-us-west1 sft-gatewayd[3734646]: 2024-06-10T20:50:38.552Z       ERROR       child logger event       {"peerchild": "gatewayd-agent", "raw": "github.com/atko-pam/device-tools/localft/proxycommand.(*bridgeServer).ListenAndServe(0xc000b4db00, {0x74e7bc155998, 0xc000e38b00}, {0x74e7bc1559c0, 0xc000e38b00})"}

Jun 10 20:50:38 bastion-us-west1 sft-gatewayd[3734646]: 2024-06-10T20:50:38.552Z       ERROR       child logger event       {"peerchild": "gatewayd-agent", "raw": "\tgithub.com/atko-pam/device-tools/localft/proxycommand/bridge.go:860 +0x3d2"}

Jun 10 20:50:38 bastion-us-west1 sft-gatewayd[3734646]: 2024-06-10T20:50:38.552Z       ERROR       child logger event       {"peerchild": "gatewayd-agent", "raw": "github.com/atko-pam/device-tools/gateway/proxy.(*sshConn).runProxyCommand(0xc0001634a0, {0x5b0eb3dc3150?, 0xc0015f6af0?}, 0xc000150fc0, {0x74e7bc17f6d0?, 0xc000e38b00}, 0x0, {0xc0026a0800, 0x5d9, 0x800})"}

Jun 10 20:50:38 bastion-us-west1 sft-gatewayd[3734646]: 2024-06-10T20:50:38.552Z       ERROR       child logger event       {"peerchild": "gatewayd-agent", "raw": "\tgithub.com/atko-pam/device-tools/gateway/proxy/ssh.go:333 +0x9b4"}

Jun 10 20:50:38 bastion-us-west1 sft-gatewayd[3734646]: 2024-06-10T20:50:38.552Z       ERROR       child logger event       {"peerchild": "gatewayd-agent", "raw": "github.com/atko-pam/device-tools/gateway/proxy.(*sshConn).startProxyCommand.func2()"}

Jun 10 20:50:38 bastion-us-west1 sft-gatewayd[3734646]: 2024-06-10T20:50:38.552Z       ERROR       child logger event       {"peerchild": "gatewayd-agent", "raw": "\tgithub.com/atko-pam/device-tools/gateway/proxy/ssh.go:234 +0x13e"}

Jun 10 20:50:38 bastion-us-west1 sft-gatewayd[3734646]: 2024-06-10T20:50:38.552Z       ERROR       child logger event       {"peerchild": "gatewayd-agent", "raw": "created by github.com/atko-pam/device-tools/gateway/proxy.(*sshConn).startProxyCommand in goroutine 17117"}

Jun 10 20:50:38 bastion-us-west1 sft-gatewayd[3734646]: 2024-06-10T20:50:38.552Z       ERROR       child logger event       {"peerchild": "gatewayd-agent", "raw": "\tgithub.com/atko-pam/device-tools/gateway/proxy/ssh.go:231 +0x2e9"}

Jun 10 20:50:38 bastion-us-west1 sft-gatewayd[3734646]: time="2024-06-10T20:50:38Z" level=error msg="Error running child process" command_args="[/usr/sbin/sft-gatewayd proxy --log-level INFO]" command_path=/usr/sbin/sft-gatewayd error="exit status 2"

Jun 10 20:50:38 bastion-us-west1 sft-gatewayd[3734646]: 2024-06-10T20:50:38.561Z       ERROR       Error while running child proxy process       {"error": "exit status 2"}

Jun 10 20:50:39 bastion-us-west1 sft-gatewayd[3734646]: 2024-06-10T20:50:39.562Z       ERROR       sft-gatewayd service failed, automatically retrying       {"version": "1.81.1", "retry_in": "11.511110441s"}

 


  • Mihai N. (Okta, Inc.)

    Hi @9gdkz (9gdkz)​ , Thank you for reaching out to the Okta Community! 

     

    I ran this by my ASA colleagues and confirmed that indeed there seems to be a problem with the update.  

    The good news is that our Engineering team has been working on a fix that should be out by the end of the week. 

    In the meantime, you would need to downgrade to the previous version. 

    If encounter any issues with the downgrade or after the fix will be pushed, please open a case to work with my colleagues from the Support Team.  

     

     

    If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you. 

     

    Hope my answer helps! 

     

    --

    Help others in the community by liking or hitting Select as Best if this response helped you.

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sft-gatewayd getting SIGSEGV after installing version 1.81.1