kjn56 (kjn56) asked a question.
Okta FastPass configuration issue on MacOS and Windows devices
Hey, I'm facing a new problem on my mac device with Okta Fastpass (Okta Verify).
I've already integrated the account (from my okta phone) ann wrote the 8 digits to the app on the computer. But, when I was asking to write down the 6 digits into my phone (part of the integration), it was sign as successful from the phone side but did not continued with on the Mac device.
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Hi @kjn56 (kjn56) , thank you for contacting Okta Community!
You can take a look at this troubleshooting guide:
Troubleshoot Okta Verify on macOS devices
However, the Okta Community Questions forum isn't really meant for in-depth troubleshooting.
I’ve noticed that you already have a Support ticket open. I recommend that you continue the discussion with the assigned Technical Support Engineers. They'll be able to access additional tools and resources to help you get to the bottom of it.
Regards.
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