SeidlerK.01955 (Customer) asked a question.
Okta Chicklet for Concur
When creating a chicklet for Concur, it will populate the username, but when the next page appears for a password, this field is not populated from Concur.
- Mihai N. (Okta, Inc.)
Hi @SeidlerK.01955 (Customer) , Thank you for reaching out to the Okta Community!
Based on the fact that you mentioned that password, I assume you are referring to the SWA integration of the Concur app.
If this worked before and now stopped working, it could mean that the service provider changed the login flow/page.
You will need to open a case to have one of my colleagues from the Support Team review the matter and perhaps engage the App Integrations team.
In the meantime, you can try using the Template Two Page Plugin SWA App to see if it helps you set up a custom integration until the OIN app is resolved.
If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you.
Hope my answer helps!
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This question is closed.
Hi @SeidlerK.01955 (Customer) , Thank you for reaching out to the Okta Community!
Based on the fact that you mentioned that password, I assume you are referring to the SWA integration of the Concur app.
If this worked before and now stopped working, it could mean that the service provider changed the login flow/page.
You will need to open a case to have one of my colleagues from the Support Team review the matter and perhaps engage the App Integrations team.
In the meantime, you can try using the Template Two Page Plugin SWA App to see if it helps you set up a custom integration until the OIN app is resolved.
If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you.
Hope my answer helps!
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